Terms and Conditions
Dear valued guest: We thank you for your visit to the orjwan albhr store. These terms and conditions provide protection for us, our valued customers, and any visitor who uses this site. PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THE SITE. The user agrees that access to and use of the website is subject to the terms and conditions below. If you have an objection to one of these terms, please contact us before completing the purchase process
orjwan albhr Store reserves the right to change, modify, add or remove parts of the Terms of Use and Conditions at any time. Changes will become effective when they are posted on the Site without notice. Therefore, please review the Terms of Use and Conditions regularly for all updates. Your continued use of the Site constitutes your acceptance of all changes to the Terms and Conditions.
Trademarks and copyright:
All intellectual property rights, whether registered or unregistered in the site, are protected by copyright as a collective work subject to the copyright laws of the Kingdom of Saudi Arabia and international conventions. All copyrights reserved.
Third parties:
We use third parties on the orjwan albhr website in the payment and shipping processes. In the event of any failure by these parties, we promise you that we will follow up and handle the matter with the third party, but any failure of one of these parties is outside the scope of our responsibility.
Shipping:
The orjwan albhr store will ship the order to the address provided to us. Shipping takes a maximum of one to seven working days, depending on the region of residence in the Kingdom of Saudi Arabia.
Damaged products:
Orjwan albhr Store guarantees that all products are new, unused, and undamaged. However, if there is any damage to the product, we kindly ask you to notify us within three days of receiving the product. The store will either replace or return the product and bear the shipping cost.
Exchange and Return:
In order to provide the best customer service, all of your purchases from the orjwan albhr Store are subject to exchange and returns within 7 days of the date they reach you. All you have to do is:
Ensure that it remains in its original condition.
Raise a return request, and you will be contacted directly.
Replacement and return terms and policies:
The exchange and return policy includes all orjwan albhr store products.
In the event that a wrong product arrives to you, and if you wish to exchange or return for any other reason, orjwan albhr Store does not bear any shipping costs incurred.
The customer is not entitled to cash back for returning the products that he obtained through the purchase with reward points, as he will be compensated with reward points.
In the event that the customer receives a free credit or a voucher for free purchases, he is not entitled to convert the balance into cash.
The orjwan albhr Store returns the amounts in the form of a cash balance in the customer's account in the store as soon as the returned shipments arrive at the store, or it sends the amount back to the customer's account in a period of no less than 15 days after communicating with the customer and taking his information clearly.
In the event that the customer purchases products via Visa or MasterCard cards, and the customer wishes to recover the amount, compensation will be made by returning the payment to the same Visa or MasterCard card with which the purchase was made, and the recovery period is subject to the policy of the bank (or electronic payment intermediary) providing the service.
In the event that the customer receives free shipping for his purchase of products and wishes to return the products, the orjwan albhr Store has the right to recalculate the free shipping cost.
To contact us, you can send an email to [email protected]